A Word from Softcube
Last update: 14/03/2019
In case you have any questions you can contact us at email@example.com.
In short, you may generally browse our Website without providing us with your information. However, if you want to use the full functionality of our Website and Services, you will need to provide certain data.
In case you do not agree with the whole Agreement or with a part of it, please stop using our Website and Services presented on it.
We are Softcube Inc. In this document, we will refer to ourselves as “Softcube”, “we” or “us”. You may contact us via email at firstname.lastname@example.org
or by mail: 2470 West 1st Street, 7a Brooklyn, NY 11223.
When you access our Website we will automatically receive certain technical data, you can provide some data yourself and we may collect data from third parties. In this section, we explain what data we collect and for what reasons.
|Categories of personal data||Description of category|
|2.1. Automatically collected data.||When you access our Website some data is collected automatically. We need technical data to operate, maintain and improve our Website. Such data includes:
● Your interaction with Website. We may collect data about your interaction with our Website. Such data includes: your interaction with the Website, the features you use, the pages you view, the way you use our Website and the actions you take if such actions are present.
● Device and connection data. We collect information about your computer, phone, tablet, or other devices you use to access the Services. Namely, we collect: connection type and settings when you install, access, update or use our Services. Also, the operating system, browser type, IP address, URLs of referring/exit pages, device identifiers, and crash data. We use your IP address and/or country preference in order to approximate your location to provide you with a better Service experience. How much of this information we collect depends on the type and settings of the device you use to access the Services.
|2.2. Data you give us.||When you want to request our Services and to register your account we will ask you to give us some of your personal data, so that we will be able to get in touch with you and to provide our Service. Such data includes:
● Contact data: Full name, email address, the address of your shop.
Our Service is payable, that is why we collect the Invoice data. Such data includes:
● Invoice data: bank transfers details and SWIFT.
When you use our Website you may create User Content:
● User Content: you may upload certain content to the Website and Services (“User Content”). Such content shall remain private, except for the reasons stated in this Policy, and will not be disclosed to third parties without your prior permission.
|2.3. Data we receive from other sources.||We may also get the information from other sources and combine it with the information which we are gathering through the Website. Such sources include:
● Data from our partners. We may receive certain data about you from our partners, such as advertising and market research agencies who provide us with data about your interest in, and engagement with, our Services and online advertisements.
|Description of why we process personal data (“processing purpose”)||Description||Legal Basis for the processing||Categories of personal data used by us for the processing|
|3.1. To provide the features of the Website .||We collect the data to provide you with a personalized experience. Also, to maintain and improve our services. This includes using the data to:
○ Create and update your Account.
○ Verify your identity.
○ Enable you to use our Website and Services.
○ Provide you our Service
|Performance of a contract||Contact data, Social media data, Invoice data.|
|3.2. To communicate information about our services.||We use the data we collect to communicate with you about the Services you have requested. This includes using data to:
○ Answer your questions.
○ Help resolve issues in relation to our services.
○ Monitor and improve customer support.
|Performance of a contact||Contact data, Social media data.|
|3.3. To conduct researches and for analysis purposes.||We may use data we collect for the purpose of testing, analysis, research and overall development of the product and services. This also allows us to enhance safety and security, develop new features.||Legitimate interest||Your interaction with the Website, Device and connection data, Cookies and similar technologies|
|3.5. To operate our business and to comply with our legal obligations.||We use the personal data you give us to run our business and to comply with our legal obligations. For example, when you purchase our products we use that data for accounting, audits and internal reasons.||Compliance with legal obligations||Your interaction with the Website, Device and connection data, Cookies and similar technologies, Data from our partners, Contact data, Social media data.|
|3.6. To send marketing communications.||If you are our customer and you gave us your consent, we may use the contact details you provided to send you our marketing communications, where permitted by applicable law (unless you have opted-out). You may opt-out of receiving such communications at any time.||Consent||Contact data, Social media data.|
|3.7. Other Purposes.||We will ask for your consent to further process your personal data in case we use your personal data for other purposes. During data collection, we will send you individual messages and get your consent.||Consent||We will ask for your consent to further process your personal data in case we use your personal data for other purposes. During data collection, we will send you individual messages and get your consent.|
If we use consent as a legal basis for processing, you will have a choice to opt-in or to opt-out from any processing activity. You may withdraw your consent at any time by sending us an email to email@example.com.
A cookie is a piece of data stored on the user’s hard drive containing information about the user. Cookies generally do not permit us to personally identify you. We generally use session cookies to save your preferences and such cookies expire when you close your browser. These cookies are likely to be analytical, or performance cookies.
Data collected by cookies may include the following:
We, along with third-party vendors such as Google use first-party cookies (such as the Google Analytics cookies) you can find out more about this popular website analytics tool here.
These cookies collect information about how visitors use a website, for instance, which pages visitors go to most often, and if they get error messages from web pages. These cookies don’t collect information that identifies a visitor. All information these cookies collect is aggregated and anonymous. It is only used to improve how a website works. You can find out more about how it protects your data here.
Your browser can help you manage cookies. You can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies. You do this through your browser settings on each browser and device that you use. Each browser is different, so look at your browser “Help” menu to learn the correct way to modify your cookies. If you turn cookies off, you may not have access to many features that make our Website more efficient and some of our services will not function properly.
Your browser can help you manage cookies. For example, you can choose to turn off all cookies. You do this through your browser settings on each browser and device that you use. Each browser is a little different, but usually, these settings are under the “options” or “preferences” menu. The links below provide information about cookie settings for the browsers:
We may share your personal data under the following conditions:
|6.5. Authorized third parties. We may share certain information with parties directly authorized you to receive information. For example, you log in and/or registers via social networks.|
7.1. Your rights. We acknowledge your rights in relation to your personal data. You can access, correct or delete your personal data, also you have a right to request an electronic copy of your personal data. You can exercise either of your rights in relation to your personal data at any time by emailing us with the respective request: firstname.lastname@example.org.
Where we have obtained your consent for the processing of your personal data, you have the right to withdraw your consent at any time
7.2. Encryption & Security. We provide industry-standard physical, electronic, and procedural safeguards to protect personal data we process and maintain. For example, we take reasonable measures to limit access to this data to authorized employees and contractors. Such measures are reasonably designed to help protect your personal data from loss, unauthorized access, disclosure, alteration or destruction.
Despite our efforts, no website, mobile application, database or system is completely secure or “hacker proof.” As a result, we cannot guarantee or warrant the security of any information you transmit on or through the Website and you do so at your own risk. You can help keep your data safe by taking reasonable steps to protect your personal information against unauthorized disclosure or misuse. If you have a reason to believe that your interaction with our Software and/or Service is no longer secure, please immediately notify us by contacting us in writing at email@example.com.
7.3. Retention of your personal data. We retain your personal data for as long as necessary to fulfill the purposes described in this Policy unless otherwise required by law. However, we may keep some of your Personal Data for as long as reasonably necessary for our legitimate business interests, including fraud detection and prevention and to comply with our legal obligations including tax, legal reporting, and auditing obligations.
7.4. Third-parties. We may allow third parties to provide contextual and other advertising, and to provide analytical services related to the work of the Website and/or the Service. Such parties may use different identifiers to collect information about the usage of the program, including your IP address, MAC address, device identifiers, software and hardware, time zone and information about the usage of Website and Services. This information may be used by us and others, among other things, to determine the popularity of certain content, to provide contextual and other advertising, and for a better understanding of your activities on the Website.
If you are a California resident and have an established business relationship with us, you can request a notice disclosing the categories of personal information we have shared with third parties, for the third parties’ direct marketing purposes, during the preceding calendar year. To request a notice, please submit your request to:
or to our business address:
2470 West 1st Street,,
7a Brooklyn, NY 11223, USA.
Please allow 30 days for a response.
8.1. Do not Track. California law requires us to let you know how we respond to web browser Do Not Track (“DNT”) signals. Do Not Track is a preference you can set in your web browser to inform websites that you do not want to be tracked. You can enable or disable Do Not Track by visiting the Preferences or Settings page of your web browser. We honor the browser ”do not track” signals.
We do not and will not knowingly collect personal data from any child under 13. If you are a parent or guardian and are concerned about the personal data of your child, please contact firstname.lastname@example.org.
Visitors from European Economic Area (EEA)
This section (section 10) applies only if you use our Website from a country that is a Member of EEA. This section provides information as relates to EEA users’ rights, and our responsibilities.
In case you provide us with your personal data you may use your powers and exercise any of the rights described in this section. If you have any additional questions you can always send an email to email@example.com and we will do our best to help you.
|10.1. Access. You can request an explanation of the personal data we process about you. Also, you can request a copy of your personal data undergoing processing.||10.2. Rectification. You can rectify/correct any inaccurate data about you.|
|10.3. Data portability. You have a right to receive the personal data concerning you, which you provided to us. You can make a request to transmit this data directly to another data controller in a structured, commonly used and machine-readable format. We will transmit your data directly to another controller in cases where it is technically feasible.||10.4. Erasure. You have a right to be forgotten which means that we will delete all personal data that you have provided to us. Note, we may retain certain information as required by law and for legitimate business purposes permitted by law.|
|10.5. Restrict processing. You can request us to temporarily or permanently stop processing all or some of your personal data.||10.6. Object processing. You can, at any time, object to the processing of your personal data on grounds relating to your particular situation. You have the right to object your personal data being processed for direct marketing purposes.|
|10.7. Right to lodge complaints. You have the right to lodge complaints in relation to the data processing activities carried out by us to the competent data protection authorities.|
Copyright © 2018 Softcube Inc. All rights reserved. The Website and Services and accompanying products and documentation are the copyrighted property of Softcube, Inc. and/or its licensors and protected by copyright laws and international intellectual property treaties. Softcube™ and related logo, and all related product and service names, design marks and slogans are the trademarks and/or registered trademarks of Softcube, Inc. All other product and service marks contained herein are the trademarks of their respective owners. Any use of the Softcube, Inc or third party trademarks or logos without the prior written consent of Softcube, Inc. or the applicable trademark owner is strictly prohibited.